R

Resourced

Do I have the skills, tools, confidence, and support to do what this change requires of me?

By Daniël Corsen · Co-Founder and Chief Reshaper, Reshapers

What it captures

Three distinct gaps: skill gaps (they do not know how), confidence gaps (they know how but doubt themselves), and resource gaps (they are capable but lack what they need). Each requires a different intervention.

What low scores look like

People want to engage but cannot. They lack what they need. This often gets misread as resistance.

Why it matters

Self-efficacy beliefs shape persistence, effort, and resilience independently of actual capability. People who believe they can execute invest more effort and recover faster from setbacks. Without capability and confidence, even committed people will fail.

Diagnostic insight

Low Resourced scores are the most commonly misread dimension. Leaders see disengagement and call it resistance. Probe whether the issue is skill gaps, confidence gaps, or resource gaps — each requires a different response. Low confidence with high skill is not a training problem. It is a practice and role-modeling problem.

Example question

I have the skills I need to do what this change requires.

Supporting research

Self-Efficacy: The Exercise of Control

Bandura, A. (1997) · W.H. Freeman

Readiness for Organizational Change: A Systematic Development of a Scale

Holt, D. T., et al. (2007) · Journal of Applied Behavioral Science

Change Readiness: A Multilevel Review

Rafferty, A. E., et al. (2013) · Journal of Management

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